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Free Shipping Over $49
Shipping within 24 hours. Free Standard Shipping On Orders Over $49 (US Only): 3-5 Days for delivery.
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30 DAYS RETURNS
Not the right fit? No worries. We'll arrange pick up and a full refund within 7 days including the delivery fee.
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1 YEAR WARRANTY
Quality comes first and our products are designed to last.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return results from our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, you will receive a refund more quickly in many cases. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please email support@elitechus.com.
We'll notify you via email of your refund once we've received and processed the returned item.
Return Shipping Address: Elitech Technology, Inc. 2528 Qume Drive #2, San Jose, CA 95131, United States
Tel: (+1)4088444070
Shipping: We can ship to virtually any address in the world.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
United States: Shipping within 24 hours.
Free Standard Shipping in the US: 3-5 Business Days for delivery.
Next Day Shipping Service Available in the US: Orders placed before 12:00 pm PST will be shipped on the same day! The Next Day shipping on Friday will be shipped on next Monday(Since we don't work at the weekend).
Worldwide: Fast Worldwide DHL Shipping.
2-3 business days to prepare the items and 10-14 business days for delivery. The buyer covers tax.
Note: ISO 17025 certified version data loggers are PRE-SALE only.
Lead time: 2 weeks.
The shipping cost will be shown according to the weights and countries at the checkout. If your items were lost in transit, please email support@elitechus.com.
We will send you a replacement or a refund.
FAQ's
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How to use the data logger for the first time?
1. Install Elitechlog software. Insert the device into a computer USB port.
2. Click "set parameter" and then click "save parameter" to exit.
3. Press and hold the left button for more than 4 seconds to start recording. -
How to Reset & Reuse the Logger?
Click "Quick Reset" to reset the original parameters settings. Disconnect the device from your computer to start using it again.
Notes: Please read and save the historical data before parameter settings or the data will be clear. -
How to clear the recorded data?
The recorded data can be cleared by the data management software by setting parameters.
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How to obtain recorded data?
1. Plug the data logger to a computer USB port, the icon will light in the screen after connection. The green LED indicator will light at the same time.
2, Open the data management software, the data logger will connect automatically and upload data. -
How to download and install the data management software Elitechlog?
Please download and install the free ElitechLog software (macOS and Windows) from our website.
